"Hello? Dr. Grant, this is Emma's granddaughter. I want to know my grandmother's health condition." Natalie dialed the number of her grandmother's attending physician.

"You can rest assured. She's well. There are professional nurses looking after her." Dr. Grant comforted her on the phone.

"In that case, I am relieved. The previous hospital didn't provide patient care services. It's hard to hire someone to take care of my grandmother. So, thank you very much." ...