The store manager stood dumbfounded, looking back and forth between the composed Sophia and Grace, unsure what to do.

Outside, some clueless employee had already called the mall manager, who arrived with a group of security guards in tow.

"What's going on here?"

The store manager glanced at both the mall manager and Sophia, stammering, "Well..."

"Throw this woman out." Grace pointed at Sophia.

The mall manager couldn't see Sophia's face but thought Grace looked ...