Annalise walked into her office feeling more dejected than usual. She rubbed her face vigorously. 'Why do I feel like this is going to be the worst day ever?' she wondered.

Before she could even sit down on her chair, Elizabeth called her into the office.

"Good morning ma'am," she greeted.

"Hold whatever you want to say. We have some new customers who should turn into clients when they finish working with us for the first time," Elizabeth said.

"Alright, ma'am. What ...