He cleared his throat and focused on the screen. He fought off the images that tempted him and valiantly concentrated as she clicked around the software, showing him how it worked. He was already sold on it before she had walked into his office, and asking for this meeting had been more about seeing the level of customer service he could expect from the company. Customer service was his highest priority and was the reason his hotels had done as well as they had. He expected nothing less from ...