IAN'S POV 

　　"I know what you mean," I said.

　　Just then, I heard a knock on my door and my PA came in to inform me of something urgent.

　　"I'm sorry to interrupt," my PA said, "but there's something you need to know. One of our clients has just called and they're threatening to pull their account if we don't meet their demands. 

　　I know you've been working really hard on this account, and I don't want to see all your hard work go to ...