Estelle nodded, relieved that the client was willing to wait for her input. She composed herself, put on a friendly smile, and entered the meeting room, apologizing for her tardiness.

Upon seeing Estelle, the client’s stern expression softened, and he appeared eager. “Better late than never. I’m more than willing to wait if it means getting a great design. I don’t mind spending the whole day here,” he remarked, eliciting laughter from his colleagues.

Estelle appreciated the relaxed ...