After an hour had passed, he jumped to his feet.

“I’m going to see what’s taking so long,” he said.

Chris strolled over to the reception desk and leaned forward, putting his weight on the counter.

“Hey!” he called to the nurse behind the counter. “What’s taking so long? My sister’s in pain out here! We’ve been waiting over an hour!”

“Patients are seen in order of the severity of their conditions,” the nurse explained. “It’s not first ...