Kids laughed. A mother scolded a young child for attempting to go under the bar and get closer to one of the cages. Brack and I stood in the center of the primate exhibit. My phone chirped. It didn't startle me this time; I was too numb. "Yes."

"Walk over to the primate exhibit sign and you'll find another cell phone behind it. Exchange it for the one you're using. Have Mr. Jacobs leave his phone behind, too."

Brack followed me to the sign and I did exactly as told. The ...