Emily wanted to entertain Byron with the story of Katie’s new day as an intern. It took Katie a few tries to get the hang of a multi-line phone, but by the end of her four-hour shift, she was doing great answering calls and putting them through to the right people. She even took the initiative and tried to sell Emily’s brands to a few companies. That kid was definitely going places!

Sadly, she found Byron staring at his computer screen in his home office. He had probably ...