Ryan was still in the hospital, and he asked me to wait at a nearby coffee shop.

My hesitation was evident on my face, prompting the waiter who brought my coffee to ask cautiously, "Is there anything I can help you with?"

I glanced at the coffee shop's slogan. [Satisfaction Guaranteed or Free Replacement.]

"No, it's fine."

If I wasn't happy with my coffee, I could tell the staff without any questions, and they would immediately make me a new one. The whole ...