I went over to Charlotte’s side. She was sitting on her bed in a white dress, her blonde hair was messy, and mascara was running down her face. Alice was sitting next to her with her arm around her with a concerned look on her face. Charlotte began crying again and put her head in her hands. I looked at Alice, silently asking her if she knew what was wrong with Charlotte. But Alice just shrugged.

I placed a hand on her shoulder and spoke in a gentle ...