Veronica and I vented over a lunch of chicken Caesar salads and soda. We analyzed the situation from every angle, trying to decide who was really at fault for what had happened.

"When you made the appointment, did you tell them you were looking for that specific dress?" Veronica asked.

"I had to fill out the form online. But, you know what? I did leave that note on the form when I sent it in. They should have known. You would have thought they would have pulled it ...