My phone rings and I glance down at the screen to see it's the maintenance man Jerry calling me. He usually only calls to schedule something, but Terrence is back in my apartment, so I worry it's an emergency.

"Hello," I say as I step away from the salesperson.

"There's a problem outside your apartment," he says without preamble.

"Where's Terrence?" I grip the phone tighter as panic rises inside me.

"She's in her apartment as far as I can tell, but you need to get here and handle this other ...