As they walked into the care facility, Sammy's nostrils were invaded by the smell of disinfectant. The odor was a symbol of cleanliness, but Sammy hated the hospital smell. It reminded her of the night she had fallen asleep on a hard bench in the waiting room, before a doctor had nudged her awake to tell her that her mother had passed away. It brought back painful memories of the day her life had been turned on its head.

As if telepathically sensing Sammy's distress, Nelly ...