Yvonne had always prided herself on being easy to get along with, but that didn’t mean she was anyone’s doormat.

“Mr. Hart,” she began, her tone calm but resolute, “I’m fully aware that I’m new here. Even so, Mr. Stone is technically my client. He’s expressed interest in working with me, and it’s likely I’ll continue managing his account moving forward. If we switch now, it might confuse him, don’t you think?”

She barely got the words out ...